Refund Policy

Style That Defines You.

At RangMehal, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help. Please read our refund policy carefully to understand your options.

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1. Return Eligibility

To be eligible for a refund, the following conditions must be met:

• The item must be unused, unworn, and in its original condition
• All original tags must be attached
• The item must be in its original packaging
• Proof of purchase (order confirmation or receipt) must be provided

Items that show signs of use, washing, alteration, or damage caused by the customer will not be accepted for a refund.

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2. Return Time Period

Refund requests must be initiated within 7 days of receiving your orders. Requests made after this period will not be entertained.

To initiate a return, please contact our support team at support@rangmehal.com with your order number and reason for return.

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3. Non-Returnable Items

The following items are not eligible for return or refund:

• Items purchased on sale or with a discount code
• Innerwear, undergarments, and swimwear (for hygiene reasons)
• Customized or personalized items
• Gift cards
• Items marked as “Final Sale”

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4. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Your order number
• Clear photographs of the item and packaging
• A brief description of the issue

We will arrange a replacement or full refund at no additional cost to you.

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5. Refund Processing Time

Once your return is received and inspected, we will notify you of the approval or rejection of your refund within 3–5 business days.

Approved refunds will be processed to your original payment method within 7–10 business days. Processing times may vary depending on your bank or payment provider.

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6. Shipping Costs for Returns

Return shipping costs are the responsibility of the customer unless the return is due to a damaged, defective, or incorrect item. In such cases, RangMehal will cover the return shipping cost.

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7. Contact Us

For any refund-related queries, please reach out to our support team:

📧 Email: support@rangmehal.com
🌐 Website: www.rangmehal.com

Last updated: May 2026