Refund Policy

Style That Defines You.

At RangMehal, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help. Please read our refund policy carefully to understand your options.

1. Return & Exchange Eligibility

To be eligible for a return or exchange, the following conditions must be met:

• The item must be unused, unworn, and in its original condition.
• All original tags must remain attached.
• The item must be in its original internal product packaging (e.g., brand polybags).
• Proof of purchase (order confirmation or receipt) must be provided.

Items that show signs of use, washing, alteration, or damage caused by the customer will not be accepted for a return or exchange.

2. Return & Exchange Time Period

Requests must be initiated within 7 days of receiving your order. Requests made after this period will not be entertained.

To initiate a return or exchange, please contact our support team at support@rangmehal.com with your order number and the reason for your request.

3. Exchanges

If you wish to exchange an item for a different size or color, please contact our support team. Exchanges are subject to product availability. If the desired item is out of stock, we will process a refund or offer store credit according to your preference.

4. Non-Returnable Items

The following items are not eligible for return, exchange, or refund:

• Items purchased on sale or with a discount code.
• Innerwear, undergarments, and swimwear (for hygiene reasons).
• Customized or personalized items.
• Gift cards.
• Items marked as “Final Sale.”

5. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Your order number.
• Clear photographs of the item and the packaging it arrived in.
• A brief description of the issue.

We will arrange a free replacement or a full refund at no additional cost to you.

6. Refund Processing Time & Terms

Once your return is received and inspected, we will notify you of the approval or rejection of your request within 3–5 business days.

Approved refunds will be processed to your original payment method within 7–10 business days. Please note that original shipping costs (if applicable) are non-refundable. Processing times may vary depending on your bank or payment provider.

7. Shipping Costs for Returns

Return shipping costs are the responsibility of the customer unless the return is due to a damaged, defective, or incorrect item. In such cases, RangMehal will cover the return shipping cost.

8. Contact Us

For any refund or exchange-related queries, please reach out to our support team:

📧 Email: support@rangmehal.com
🌐 Website: www.rangmehal.com

Last updated: July 2026